An internal comms audit for one of the UK’s major water companies completed in the final quarter of 2020. Working closely with the in-house internal communications team ICT Principal Jos Harrison has delivered a comprehensive audit in using the ICT tried and trusted process developed over the last 15 years including survey, workshops with managers and front-line employees, senior stakeholder interviews and channel review and assessment. Jos’s detailed report including conclusions and a set of key recommendations are currently being considered by the business.
The Client View
“We engaged The Internal Comms Team to complete an internal comms audit for us in 20/21. Jos’s process provided us with a comprehensive report and a clear set of recommendations which we will be looking to implement. Jos worked collaboratively with our internal comms team at all stages of the audit and has been great to work with.”
Head of Communications