Southern Water
An internal comms audit for one of the UK’s major water companies completed in the final quarter of 2020. Working closely with the in-house internal communications team ICT Principal Jos Harrison has delivered a comprehensive audit in using the ICT tried and trusted process developed over the last 15 years including survey, workshops with managers and front-line employees, senior stakeholder interviews and channel review and assessment. Jos’s detailed report including conclusions and a set of key recommendations are currently being considered by the business.