We ask clients and contacts about their current internal comms challenges and experiences.

Lynda Farmer – St. James’s Place

In the latest IC Leader Q&A, we speak to St. James’s Place Divisional Director of Corporate & Internal Communications, Lynda Farmer, to find out about internal communications in her world.

Tell us a bit about St. James’s Place (SJP) as a business…

We are a wealth management firm with around £90bn of Funds under Management – client investments in other words.  The business was started 26 years ago, and is now a FTSE100 company – the second youngest to enter the index and among the fastest growing.  There are more than 600,000 clients who have chosen to invest through our Partnership; this is what we call our network of self-employed advisers who provide face to face advice on often complex financial situations and, increasingly, on wealth passing across generations.

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Larraine Solomon – Monster

In the latest of our series of Q&As with senior internal comms leaders, we put some questions to former ICT Associate Larraine Solomon, currently heading up Internal Comms and Change at Monster.

Tell us a bit about Monster as a business.

Monster is a global online employment solution for people seeking jobs and the employers who need great people. The company has been doing this for nearly 25 years, and have expanded from their roots as a ‘job board’ to a global provider of a full array of job seeking, career management, recruitment and talent management products and services. Read more

Kathryn Bridgford – Capita

In the latest IC Leader Q&A, we speak to Capita’s Head of Internal Communications, Kathryn Bridgford, to find out about their successes and challenges.

Tell us a bit about Capita as a business…
Capita is the leading provider of Business Process Outsourcing (BPO) services in the UK with extensive operations in Europe, South Africa, India and the Middle East. We have 73,000 employees in 25 countries. We have contracts split roughly equally across the private and public sector. In the UK you might talk to a Capita employee when you are renewing your council tax or TV licence, taking out a new mobile phone contract or when you are claiming a pension benefit with any number of leading pensions providers.

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Fin Dowie – Royal London

In the latest in our series of IC Leader Q&As we speak to Royal London Head of Group Internal Communications Fin Dowie.

We worked with Fin and Royal London back in 2014-15, delivering a strategic review of internal communications , so it was great to catch up with Fin and how things have progressed in the two years since…

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Alice Colarusso – ITV

ITV’s Head of Internal comms Alice Colarusso answers some key questions on ITV’s IC strategy, structure and delivery.

How long have you been in the role at ITV and what was your career development into the role?

I have been at ITV for six and a half years, originally joining on a six month contract and have now been Head of Internal Communications for the last year. I’ve worked my way up, from channel management to business partnering and big change programmes. Read more

Emma Price

Emma Price – Principality Building Society

Emma is joining the Internal Comms Team on 1st September

Having completed an Internal Comms Review for Principality in 2015/16 one of our key recommendations was to upgrade their Intranet. Part of the implementation phase of our work with Principality was to put together a business case to create a new social intranet with a recommendation to use the EasySharePoint and Yammer platforms.

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