Internal Communication Reviews

  • Align your internal communications to business strategy
  • Make sure your approach is fresh and engaging to people at every level and in line with best practice
  • Our tried and trusted review process can be delivered cost-effectively in as little as 10 days for as little as 10k plus travel expenses and VAT.
  • We can also provide support for implementation of our recommendations, including channel upgrades

We offer an independent and specialist review to evaluate the impact of your current internal communications approach and channels.

We’ve developed our review process over 15 years and look at how your internal communications are meeting the needs of your business and your people, as well as assessing them against our framework of best practice developed through years of hands-on experience.

You’ll get a final report from our review including a set of priority recommendations to give your approach a new lease of life. We’ll help you deliver for your stakeholders, engage your audience and ensure that internal communications is a key enabler for your business and driver of employee engagement and experience.

Our approach is thorough and cost-effective. Our techniques involves people within the business so your stakeholders and audience are engaged in the process from day one.

Clients we've delivered reviews for include:

The improvements we recommend / implement for you will have lasting benefits for your business –  many of our clients are still maintaining the structure we put in place years later.

Can we help you with your challenge? Our review process typically takes between 10 and 15 days depending on size and can be tailored to meet the specific needs of your business and most budgets!

Brilliant Internal Communications resource

Providing the highest quality internal communications resource for your needs, whether it’s day rate contract delivery resource or brilliant candidates for your Fixed Term Contract role
Day rate contract internal communications delivery resource

Clients have been using our flexible internal communications delivery resource service for more than 15 years to support a wide range of internal communication activities including:

  • Business change projects including mergers & acquisitions and integrations
  • Restructure and people change communications
  • HR change e.g. reward, performance management, learning & development programmes
  • Interim internal comms leadership
  • Interim cover for absence / pending recruitment
  • Maternity cover
  • New Intranet / digital comms platform implementation projects
  • Internal event design & delivery e.g. employee roadshows

Clients have included MoneySupermarket, MotoNovo Finance, M&G Prudential, Comic Relief, Royal London, Close Brothers Motor Finance and DAS Legal Expenses Insurance.

We provide this flexible resource through ICT Owner Jos Harrison and our team of trusted associates, all experienced IC professionals. See our team here.

Internal communications talent sourcing for Fixed Term Contract roles

Following the IR35 reforms which have increasingly led organisations to move away from using day rate contract resource to hiring on payroll resource via fixed term contract, The Internal Comms Team have partnered with Libero Consulting to provide hirers of internal communications FTC resource and internal comms candidates with a great service.

ICT Owner Jos is an internal comms leader with more than 20 years’ experience. He knows what good looks like when it comes to internal comms resource having led internal comms for a variety of organisations across different sectors including Comic Relief, MotoNovo Finance, ITV and Royal London. He has built and reshaped internal comms teams for many of those businesses.

Libero have been helping organisations recruit corporate comms practitioners at mid and senior level since 2003. They are particularly well known for sourcing of employee comms/change comms/engagement specialists for both perm and temp positions.

Highly regarded for their ability to find first class talent, Libero have helped to source internal and change communication practitioners for a very wide span of businesses, including HSBC, BP, O2, BA, Sky, Sainsbury’s, Liberty Specialty Markets, BT, Microsoft and Camelot.

FTC sourcing assignments are co-managed by Jos and Libero owner, Quentin Cowdry, bringing our respective experience to bear and ensuring careful projection of clients’ employer brands when handling briefs, along with respectful treatment of candidates. We understand both sides of the “recruitment equation” – client needs and candidate ability/performance record.

So whether you’re an organisation looking to recruit internal comms talent or an internal comms professional looking for your next FTC role, together the ICT and Libero can help.

Get in touch

Expert Change Communications

We are experts at managing and delivering all types of change communications. Major Business change. Acquisition & Integration Comms. HR Change.

We offer specialist support to develop a communications plan tailored to the needs of your change programme. Between us we have many years of experience of change, acquisition and integration communications management and delivery. We can provide flexible resources, anything from a package of days to a full-time resource for a specific period – whatever and wherever you need it.

Recent projects include

DAS Legal Expenses Insurance

Client: DAS Legal Expenses Insurance

This is an assignment delivered by ICT Principal Jos Harrison in the second half of 2020 and in to 2021 supporting some major change at DAS. Read more

Client: Close Brothers Motor Finance

A two part assignment by ICT Principal Jos Harrison for leading motor finance provider Close Brothers Motor Finance in 2020. Read more

Client: RUH Bath

The COVID-19 pandemic was a major test for the effectiveness of the Trust’s communications with all its stakeholders. Read more

MotoNovo Finance

Client: MotoNovo Finance

Working with Head of Marketing Helen Baker, Jos has provided Interim internal communications leadership for the business. Read more

If you would like specialist help with communicating your change, contact us

New Intranet Implementation

An up-to-date social intranet has become an essential tool for organisations as a communications hub, resource centre and conversations platform.  It’s become more important than ever with so many of us working remotely and will continue to be so as we transition to a world of hybrid working.

It feels like some organisations went out and bought (or built) their intranet 10 years ago and haven’t invested in it or upgraded since! During our internal comms reviews and audits, we regularly come across poor, outdated intranets lacking in social collaboration and conversation tools,  that are universally hated by the employees who have to use them. People increasingly expect the same interactive digital experience at work that they take for granted in their personal life.

Supporting clients with implementation of a new intranet following an audit has become a regular part of our work and we’re delighted to now be offering it as a core ICT service, partnering with leading out of the box platform provider Oak Engage.

Implementing a new intranet can be a daunting task whether it’s a replacement intranet or the first one for your organisation.  As internal communications specialists with many years’ experience introducing and managing channels including intranets, we understand the role it can play in your internal communications strategy. Let us take the pain away – we can deliver you a new, social intranet on the Oak platform and get you up and running in as little as three months, working with key stakeholders including your IT team.

Why have we chosen the Oak platform?

Intranet software experts Oak Engage have been helping employers engage and connect their employees for 25 years. Working with some of the world’s biggest brands from Five Guys to Aldi to ITV, their intuitive intranet solution gives organisations the tools they need to bring their teams together and work better as one. Oak shares our passion for effective internal communications as a key driver of employee engagement and are dedicated to providing the most successful enterprise intranet platform on the market.

Oak has been designed with organisations of all sizes in mind. It is architected for high volume, with a highly granular security model and multi-language capability. Taking inspiration from the most used social media platforms such as LinkedIn, Instagram and Twitter (incorporating news feeds, timelines and messenger) the platform has revolutionised workplaces. Mobile is a foundational part of the platform – deskless and front-line workers have access directly from their smartphones, providing connectivity across the workplace. It’s innovative, fun, addictive and fully customisable. We can design and configure Oak to suit your needs.

Current Oak clients include:


“Oak provided a well-rounded app that did a bit of everything and we thought that was perfect for us. Whatever we’ve asked for from Oak we’ve absolutely received and that’s hugely reassuring.”
Bastian Bauermeister, Operations, Five Guys

“We were incredibly impressed by the pure simplicity in creating content and building pages. Content can be created in minutes, compared to what was hours on our old system. It also looks modern and works great across all devices.”Anna Gray, Head of Marketing and Communications, Severfield

Key Features

  • Better Business Connectivity
  • Dedicated Suite of Tools
  • Data Gathering/ Monitoring
  • Efficient Communication
  • Document Storage
  • Inclusivity for Deskless Workers
  • Employee Recognition
  • Improve Collaboration
  • Important News and Updates

For a no obligation chat about how the Internal Comms Team can help deliver your new intranet on the Oak platform, contact

From the blog

Do line managers still have an important role to play when it comes to communication?

With digital comms platforms becoming ever more present and important in the workplace, you could be forgiven for asking this question. Read more

Why are so many intranets so rubbish?

Intranets are never far from the top of the list when it comes to the aspects of internal communication employees aren’t happy with. But why are so there so many rubbish intranets out there? Read more



New blog from the Internal Comms Team on the role of line managers in communication.....

- 254 days ago


Speak to Jos on - 07415 504 705


Farrington Park, Marsh Lane, Farrington Gurney. Bristol BS39 6TS

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