What we do
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We’ve developed our review process over 15 years and look at how your internal communications are meeting the needs of your business and your people, as well as assessing them against our framework of best practice developed through years of hands-on experience.
You’ll get a final report from our review including a set of priority recommendations to give your approach a new lease of life. We’ll help you deliver for your stakeholders, engage your audience and ensure that internal communications is a key enabler for your business and driver of employee engagement and experience.
Our approach is thorough and cost-effective. Our techniques involves people within the business so your stakeholders and audience are engaged in the process from day one.
The improvements we recommend / implement for you will have lasting benefits for your business – many of our clients are still maintaining the structure we put in place years later.
Can we help you with your challenge? Our review process typically takes between 10 and 15 days depending on size and can be tailored to meet the specific needs of your business and most budgets!
Many organisations are experiencing increased demand for communications support that needs targeted support for a specific period or number of days. Our flexible, expert resource allows you to control by the day, when and how you use us. The result is a great practical service, which offers real value for money.
We’ve developed our team of internal communications specialists to meet increasing demand for this service. Could we help you too?
Clients who have used our flexible, expert service include MoneySupermarket, Lloyds Banking Group, MotoNovo Finance, M&G Prudential, Comic Relief, Royal London and Kronos Inc.
Need some flexible, expert help with your internal communications?
We’d love to hear from you. Get in touch
We offer specialist support to develop a communications plan tailored to the needs of your change programme. Between us we have many years of experience of change, acquisition and integration communications management and delivery. We can provide flexible resources, anything from a package of days to a full-time resource for a specific period – whatever and wherever you need it.
Client: DAS Legal Expenses Insurance
This is an assignment delivered by ICT Principal Jos Harrison in the second half of 2020 and in to 2021 supporting some major change at DAS. Read more
Client: Southern Water
An internal comms audit for one of the UK’s major water companies completed in the final quarter of 2020. Read more
Client: Close Brothers Motor Finance
A two part assignment by ICT Principal Jos Harrison for leading motor finance provider Close Brothers Motor Finance in 2020. Read more
Client: World Fuel Services
This is an ongoing assignment delivered by ICT Associate Suzannah Jones, providing internal communications management and delivery for a new HR strategy for WFS’s EMEA region. Read more
If you would like specialist help with communicating your change, contact us
In the current crisis, millions more of us are working from home. But how can businesses keep everyone connected when they’re no longer in the office? This is when enterprise social network platforms such as Workplace and Yammer will really come into their own, helping to maintain communication, collaboration and connectivity when everyone is working apart. If you haven’t already got one in your organisation or your intranet has no social functionality, now’s the time…. Read more
What do you look for when recruiting internal communications talent? As an interim internal communications leader for businesses across multiple sectors, I’ve often had to build or rebuild internal comms teams. Here are the skills I look for when recruiting an internal comms professional: Read more